Background:
The United Nations Institute for Training and Research (UNITAR) was established in 1963 as a training arm of the United Nations system and is now headquartered in Geneva. In 2021, UNITAR reached over 370,000 learners globally. We provide innovative learning solutions to individuals, organizations and institutions to enhance global decision-making and support country-level action towards a better future. Our alumni include diplomats and other government officials, non-governmental representatives, private-sector actors and local authorities.

The Division for Prosperity is one of UNITAR’s nine divisions and consists of the Hiroshima Office and the Geneva-based Public Finance and Trade Programme Unit. To “leave no one behind”, we seek to promote inclusive and sustainable economic growth. We strive to reach society’s most vulnerable in the least developed countries, small island developing states and conflict and post-conflict countries.

The Division for Prosperity uses online tools and platforms for its online and in-person training activities. Division staff rely on devices, equipment, and a stable network environment to ensure smooth business. The Division therefore needs support to manage the Hiroshima Office worksite as well as ensure smooth virtual connections with home-based colleagues, in coordination with the Communication and IT Support Unit at UNITAR headquarters. 

General Objectives of the Contract: 
The incumbent will offer IT-related technical support to the UNITAR Division for Prosperity, as well as Hiroshima Office.

Responsibilities/Description of Professional Services:

• Offer technical support to the Division for Prosperity and troubleshoot system issues
• Help update software and hardware used by the Division for Prosperity
• Provide technical support and guidance to enhance the accessibility and interactivity of Division for Prosperity webinars, online training, and on-site learning
• Provide administrative support to the Division for Prosperity on purchasing, monitoring, and reporting on devices and online tools used by the Hiroshima Office and Division for Prosperity
• Undertake other initiatives as requested by the Director for the Division for Prosperity

A minimum of 2 years of experience in information management, information systems, web management, application support, systems maintenance, functional and/or technical customer support or related area is required. Experience in administrative management is desirable.

• General conditions of contracts for the service of individual contractors apply. Incumbents are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local laws. UNITAR does not reimburse for any taxes, duty, or other contribution payable by the Contractors on payments made under the contract.
• The Institute does not provide or arrange life or health insurance coverage for Contractors, and Contractors are not eligible to participate in the life and health insurance schemes provided by the UN for its staff members.
• This is a locally recruited post and no relocation allowances apply. The successful candidate will be employed under a local contract and will not hold international civil servant status nor is he/she a “staff member” as defined in the United Nations Staff Rules and Regulations.
• The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8).

Please apply at: Individual Contractor (Hiroshima Office) – Communications/Operations | UNITAR