Purpose of the position

Under the direction of Business Application Manager, and with the collaboration with other IT members, Business Application Sr. Officer manages business application systems (ex. donor and other supporter management systems, HR systems, Finance systems, BI systems and others) in all lifecycle of IT system, from planning, development, modification and maintenance to properly support activities of the internal clients from IT perspective.

Business Application Sr. Officer is also required to contribute to improve/enhance IT internal processes and controls.

Main Responsibilities

 1.System management and enhancement

• Plan and manage business application systems, system architecture and IT related business schemes to provide adequate services and minimize risks with long term and overall optimization perspective.
• Manage system related requests and develop resources plan, mainly related to business application, from business users in MSFJ.
• Breakdown from business requirements to technical design or implements and propose appropriate solutions.
• Clarification of business requests with communication with business users to plan in detail of system development projects.
• Manage system implementation projects.
• Coordinate effectively with vendors to ensure the application is implemented with good quality, meeting requirements, within committed project timeline and budget.
• Manage and evaluate system related venders in Quality, Cost and Delivery perspective mainly by validating vendors’ documents and testing the systems.
• Maintain business application systems with coordinating proper resources (using internal resources or develop maintenance scheme with vendors Etc...).
• Providing user support and  troubleshooting mainly business application systems for business users
• Ensure data security and compliance from the perspective of the business application functions, architecture and business scheme with the vendors.

2.System maintenance and system operation support

• Supervise regular maintenance of database records to keep internal data accuracy.
• Design appropriate data processing processes and functions on related business applications with understanding purposes of using data and data management process in MSFJ’s business to maintain quality of the data.
• Data extract and aggregation for MSF Japan Business activity. 
• Maintain user accounts and privileges 
• Plan and install fixes and/or upgrade of middleware 

3.Contribute to Enhance internal IT processes and procedures

• Following the direction of application manager, proactively propose ideas to enhance internal process and procedures to improve quality of services and work efficiency, and leading to implement those ideas 
• Properly lead and improve team to record and track activities to make it source of improvement and evidence of performance
• Make sure and continuously improve solutions, services and internal processes are compliant with required rules and regulations, and properly operated especially for data protection compliant.

For a detailed job description, skills and experience, please see the Job Description.

職務内容、スキルおよび経験についての詳細は英文 Job Description を参照してください。

ESSENTIAL CRITERIA 

• Genuine interest in and commitment to the humanitarian principles of MSF
• Experience of  IT system planning and budgeting as a corporate system engineer in non IT companies
• Demonstrated design and testing of business application systems.
• Extensive experiences for defining system requirements by directly communicating with business users.
• Experiences of project manager or project leader of IT system development project.
• Experience working with SQL, VBA and script language on Microsoft Access, Word and Excel with complex queries
• Oral and written communication skills and presentation skills to non IT people.
• Highly skilled in vendor management including negotiation and contracting
• Interpersonal and teamwork skills and coordination skills of stakeholders
• Ability to organize own work, and to work under pressure
• Excellent communication skill (conversation, reading & writing, presentation )  in Japanese and very good communication skill in English

DESIRABLE CRITERIA 

• Business knowledge and system install experiences of HR, Applicant tracking, CRM,E-Commerce, accounting
• Knowledge and experiences of cloud/on premise systems and mobile app installation and maintenance.
• Knowledge and experiences of contracts with system vendors
• Experience of BI system development and marketing activity support, data analysis
• Knowledge and experiences of information security implementation
• Experiences of project manager or project leader of IT system development project.
• Basic Technical knowledge of system architecture and Database management

For a detailed job description, skills and experience, please see the Job Description.

職務内容、スキルおよび経験についての詳細は英文 Job Description を参照してください。

・Salary is determined based on job grade.
・Flexible working hours with a standard working day of 8 hours
・Full social insurance
・Commuting allowance, work from home allowance, and child allowance (in accordance with the organization's regulations)
・Two full days off per week. In addition to annual paid vacations (24 days/year), year-end and New Year vacations and congratulation or condolence leave are available.
・Salary includes 20 hours of fixed overtime pay.

・Probation period: 6 months
・Others： No smoking indoors in principle (smoking rooms are available)

・ 給与は職位体系グレードに基づいて決定
・ 1日の標準労働時間を8時間とするフレックスタイム制
・ 社会保険完備
・ 通勤手当、在宅勤務手当、子ども手当支給（当団体規定による）
・ 完全週休2日制。24日/年の年次有給休暇の他に、年末年始・慶弔休暇あり
・ 給与には20時間分の固定残業代含む

・ 試用期間：６か月
・ その他　：屋内原則禁煙（喫煙室あり）

Submit CV (in English), Motivation Letter (in English), 日本語の履歴書（できれば顔写真つき), 職務経歴書, 志望動機書 to the email address:  

hqhr-recruitment@tokyo.msf.org

CV(英文）、Motivation  Letter（英文）、日本語の履歴書（できれば顔写真つき)、職務経歴書、及び志望動機書を、以下Eメール宛ご送付ください。

 hqhr-recruitment@tokyo.msf.org

・Please identify the position you apply for when you send us the email.
・Only short-listed applicants will be contacted.
・The selection process will start in order of application.

・Eメールの件名欄に職種名を明記してください。
・ご応募の際、この人材募集をご覧になった求人媒体名をお書き添え願います。
・書類選考を通過した候補者の方のみにご連絡差し上げます。
・応募があり次第、順次選考を進めさせていただきます。