Purpose of the position

Under the direction of Communications Director and discussions with other Communications managers, Digital Communications Senior Officer will manage MSF-Japan’s digital platforms, identify opportunities, mitigate risks, launch, evaluate and improve digital communication channels to disseminate MSF Japan’s production contents effectively and efficiently to expand reach and engagement of supporters to fulfil the delivery of MSF Japan’s strategic objectives.

Objectives

Digital Communications Senior Officer is expected:

• To develop strategy and to lead implementation of, digital communications including advertisement and promotions to raise awareness, and to increase reach and engagement of the general public, to meet strategic objectives of the Communications department and those of MSF Japan
• To collaborate with the Editorial Production Team to oversee and manage digital platforms and Social Networking Services, ensuring effective content dissemination.
• To monitor digital traffic and metrics to identify best practices and user interests, and analyze statistics, trends and tools to keep activities on track and to increase effectiveness of communications and promotions.
• To monitor, manage and report on possible risks in digital communications.
• To work closely with the marketing team of the Fundraising department, the web technical administrator and other members of MSF Japan to optimize and improve user experience, content creation and dissemination.

Main Responsibilities

Digital Communications

• Ensure MSF Japan’s content is disseminated effectively through MSF Japan’s website, social media platforms, and other digital channels and platforms, including advertisement and paid promotion, in alignment with other departments and teams.
• Lead the planning of communication strategies for MSF Japan digital channels and their implementation in collaboration with other teams within the Communications department and other departments to increase reach and engagement of the Japanese public.
• Along with Editorial Production team, manage MSF Japan website contents structure and user experience with keeping MSF core communication identity as MSF Japan organizational wide platform with collaborating with other departments. Manage digital content dissemination schedule using social media platforms and e-newsletter with considering effectiveness and user experience.
• Provide technical support to the Communications department regarding digital communications, act as a focal point between other departments and teams, and work with outside vendors to support their digital approaches.

Analysis and review

• Monitor, analyze, and report on the performance of digital communications and reflect to digital strategy and make recommendations to improve and/or develop digital content, in close collaboration with communications officers and the webmaster.
• Develop/improve website and other digital communications measures.

Digital Engagement and Risk Management

• Monitor digital platforms regularly, manage comments, enquiries, and engagement, and respond to possible risks promptly.

For a detailed job description, skills and experience, please see the Job Description.

職務内容、スキルおよび経験についての詳細は英文 Job Description を参照してください。

Essential

• Strong interest in and commitment to international humanitarian work and MSF.
• Minimum 3 years work experience in digital media, digital communications, or digital marketing.
• Knowledge and ability to analyze complex data of digital communications using analytics tools such as Google Analytics.
• Knowledge of digital platforms, digital trends, and methods.
• Proven ability to manage external vendors.
• Proven ability to work under tight deadlines and to manage multiple tasks.
• Ability to take creative and innovative approaches.
• Strong interpersonal and administrative skills.
• Ability to work independently and as a member of a team.
• Native-level Japanese proficiency and business-level English proficiency.

Desirable

• Previous work experience (especially in the field of growth) in digital media, communications, or e-commerce.
• Develop communication strategies on digital channels
• Strong computer literacy and knowledge of HTML and SQL. 
• Good understanding of MSF field programs and principles of action.

For a detailed job description, skills and experience, please see the Job Description.

職務内容、スキルおよび経験についての詳細は英文 Job Description を参照してください。

・Salary is determined based on job grade.
・Flexible working hours with a standard working day of 8 hours
・Full social insurance
・Commuting allowance, work from home allowance, and child allowance (in accordance with the organization's regulations)
・Two full days off per week. In addition to annual paid vacations（24 days/year), year-end and New Year vacations and congratulation or condolence leave are available.

・Salary includes 20 hours of fixed overtime pay.
・Others： No smoking indoors in principle (smoking rooms are available)

・給与は職位体系グレードに基づいて決定
・1日の標準労働時間を8時間とするフレックスタイム制
・社会保険完備
・通勤手当、在宅勤務手当、子ども手当支給（当団体規定による）
・完全週休2日制。24日/年の年次有給休暇の他に、年末年始・慶弔休暇あり

・給与には20時間分の固定残業代含む
・その他　：屋内原則禁煙（喫煙室あり）

Submit CV (in English), Motivation Letter (in English and Japanese), 日本語の履歴書（できれば顔写真つき), 職務経歴書 to the email address:  

hqhr-recruitment@tokyo.msf.org

CV(英文）、志望動機書（和英文）、日本語の履歴書（できれば顔写真つき）及び職務経歴書を、以下Eメール宛ご送付ください。

 hqhr-recruitment@tokyo.msf.org

・Please identify the position you apply for when you send us the email.
・Only short-listed applicants will be contacted.
・The selection process will start in order of application.

・Eメールの件名欄に職種名を明記してください。
・ご応募の際、この人材募集をご覧になった求人媒体名をお書き添え願います。
・書類選考を通過した候補者の方のみにご連絡差し上げます。