<About US>

TELL is a not-for-profit organization dedicated to providing the best, most effective support and counseling services to the international community in Japan, specifically to address the country’s growing (and, in many cases, unmet) mental healthcare needs.

Joining TELL offers a rare opportunity to apply your skills and experiences to an organization that makes a tangible difference in people's lives every day. 

<The Role>

The Finance & Business Office Manager is responsible for leading all finance, accounting, and certain administrative functions, including compliance, external vendor management, and procurement. The role ensures strong financial governance, compliance and operational efficiency is maintained to ensure support for TELL’s business operations. In addition to financial reporting responsibilities, the role also comprises forecasting and commercial performance analysis to support TELL’s strategic priorities.  

This position is the senior leadership position within TELL reporting to TELL’s Executive Director, and would suit a candidate who shares TELL’s vision of building a vibrant, sustainable organization; fostering the growth and development of all staff and stakeholders; embracing diversity with compassion and respect; and engaging with external organizations to bring value and talent to TELL.

The Finance & Business Office Manager works closely with TELL’s Executive Director, Board, and the Lifeline, Clinic, and Outreach business pillar leads. As a senior leader, you will have the opportunity to shape both the strategic direction and operational excellence of one of Japan's most respected mental health organizations serving the international community. 

Please refer to the attached JD for details.

Finance/Accounting Experience/skills

• Native level written and verbal Japanese language skills (need to manage Japanese tax and government audit).
• Minimum 15 years in accounting or finance (including minimum 5 years of working experience under the Japanese finance/accounting system).
• Financial reporting, Budgeting & Forecasting, Internal controls and audit (internal or external).
• Professional Certifications such as CPA is strongly preferable.
• Excellent written, and verbal communication in English.

Business Management Experience/skills

• A personal and professional alignment with TELL’s mission and values, reflecting a genuine dedication to advancing mental health initiatives. 
• Bachelor's degree or higher preferably in Finance/Accounting/Management.
• Five years minimum in management experience, demonstrating leadership in guiding and overseeing teams toward strategic goals. 

Others

• Ability to work collaboratively (kind, helpful and professional) in an evolving NPO environment.
• Excellent communication and interpersonal skills, with an ability to engage and build relationships with internal and external partners.
• Interest in or knowledge of mental health issues and a commitment to reducing stigma.
• High level of creativity and strategic thinking.
• Strong organizational and time management skills, with a commitment to meeting deadlines.
• Ability to multi-task and work collaboratively.
• Knowledge and experience in mental health or NPO in Japan is a plus.
• Salesforce experience is desirable.

Professional Certifications such as CPA is strongly preferable

• Full social insurance coverage（雇用・労災・健康・厚生年金）
• Transportation expenses provided in accordance with company policy
• Paid annual leave
• Childcare leave available
• Mandatory retirement age: 65
• Work-from-home and remote work options available (Required to work from the office at least once a week)
• Three-month flexible working hours system with no core hours

Submit CV (in English) to the email address:  tell-hr@telljp.com

・ Please identify the position you are applying for when you send us the email.
・ Only short-listed applicants will be contacted.
・ We will close the position as soon as the best candidate is selected.

We are unable to provide a work visa, and require all applicants to have working permissions and residence established in Japan in order to be considered for the position.