ACCOUNTABILITIES AND RESPONSIBILITIES 

• Contributes to defining communication strategies and plans of action for the geographic area, in line with the delegation's priorities and communication strategy.
• With minimum supervision, implements relevant activities and develops tools for: operational communication, community engagement, promoting international humanitarian law (IHL), building National Red Cross Society communication capacity, public and digital communication, and information analysis/environment scanning.
• Supports the Head of Communication in networking with relevant stakeholders and represents the ICRC to various audiences. Works to enhance ICRC acceptance and promote IHL and other legal norms by producing localized/contextualized COM materials for relevant audiences.
• Oversees production of the delegation's public communication materials. Develops and contributes to communication campaigns and tools to raise awareness about humanitarian issues.
• Ensures accurate, timely and effective delivery of digital content, optimized for search and audience engagement, partnering with Audiovisual Producers, social media leads, Web Editors and Digital Officers primarily in regional communication centres and delegations. 
• Regularly reviews the effectiveness and impact of ICRC public communication activities and oversees monitoring of key issues related to how the ICRC is perceived in traditional and social media.
• Facilitates and carries out communication-related training and coaching for interns and supports such training for other departments and the JRCS when needed.
• Follows political, security, military and humanitarian developments, as well as other issues related to the ICRC's reputation/perception and capacity to operate in the geographic area covered, contributing to their analysis.
• Serves as the focal point for different types of COM event, overseeing all organizational, administrative and logistical tasks. 
• Replaces the Head of Communication during their absence.

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